Are online casinos safe?

by pete | Jan 25, 2023

Are online casinos safe?

Understandably, players are sometimes concerned about safety when playing at a regular or mobile online casino. It only makes sense, when you are going to play at an online casino, to take the necessary precautions and to ensure that the casino is reputable and secure. At The Phone Casino, the best online casino in the UK, our team takes all necessary measures to ensure your online safety.

These are some of the steps that we as an online casino take so that players can enjoy gaming safely and securely.

The site uses HTTPS

The very first thing that players should check for is whether the site they intend to play on uses Hypertext Transfer Protocol Secure, or HTTPS. This is easy to check as the address displayed by your browser will start with https, usually accompanied by a lock or similar icon to the left of the address. On the other hand, if the site uses a regular HTTP connection it means that all your data is unencrypted and unsecure, making it easy to intercept and compromise the data being sent and received by you and the online casino.

However, online gamblers should note that just because a site uses a secure connection, doesn’t mean they are legitimate. Many sites with online casino games have moved over to HTTPS, regardless of whether or not they are legal operations. This is why you also have to consider this in combination with the other security checks listed here.

Licensing and other regulatory body audits and reviews

In many countries, rReputable online casinos must have the correct licence in order to operate legally. Having the correct licence from the appropriate body means the online casino will be regularly reviewed to ensure it operates fairly and securely, and that it provides the player with certain rights and assurances. 

In the UK, The Gambling Commission is responsible for supervising gaming law and regulating gambling. The Phone Casino is audited annually by this body so players can be assured that the very highest standards of customer security are observed.

Makes use of reliable game and software providers

If an online casino’s games such as online roulette, video poker, and Slingo, are supplied by well known and reliable game developers players can have complete confidence that the games they are playing are indeed fair. For example, many online casino games make use of random number generators (RNG). If a game is made by a game developer that is regularly audited, this will ensure that the RNG system is truly random and not open to manipulation. On the other hand, an unknown developer who isn’t audited may attempt to create games that give the impression of being random when they actually give the casino owner an unfair advantage. It’s a simple case of checking who made a game before you wager any real money.

In regard to software such as financial payment systems, players can also  trust the software used to protect their personal and financial data if it comes from a reliable provider. This information is usually displayed on the website so that the player can easily verify it themselves.

PCI DSS compliance

The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for companies and organisations that handle credit cards from major credit card schemes. The PCI DSS was created in order to increase security and controls involving cardholder data with the aim of reducing

credit card fraud. The PCI DSS is mandated by the credit card brands themselves but the Payment Card Industry Security Standards Council administers the standard. PCI DSS compliance provides additional security for customers as they know the online casino meets the appropriate levels of security in processing, storing, and transmitting cardholder data.

Encryption for deposits and withdrawals

Online casinos must utilise the very latest technology and the very highest levels of SSL encryption technology to ensure that when players make deposits and withdrawals, it is completely secure. Data is encrypted when it is sent by both the user and the online casino, which means it is impossible for the data to be intercepted or accessed by any unauthorised third parties.

Risk and vulnerability assessment

Regular risk and vulnerability assessments can help to maintain site security. This process involves a team  of security experts using specialist tools to scan  networks or applications for weaknesses. Any potential issues that are identified can be rectified to keep the online casino secure.

Check online reviews

Online reviews are by no means any guarantee that a casino that’s online in the UK is safe, but they can be one of the ways you can check if an online casino service is legitimate or not. If users or review pages are filled with complaints, it’s safe to assume that the service probably isn’t safe, regardless of whether this is because the service provider is trying to scam people or because they just run a very poor online casino.

Be sure to review the terms and conditions of an online casino

Whenever you sign up for any service, whether it’s an online casino, streaming platform, or even insurance, it’s important to read the terms and conditions. These are essentially the rules that you and the service provider agree to abide by. While trustworthy providers will always ensure their processes are legal and fair, less legitimate services may hide exploitative rules in the fine print. As long and as complicated as it may be, reviewing the terms and conditions may save you unnecessary future headaches.

Enjoy free spins with our no deposit casino bonus

At The Phone Casino you can play a variety of incredible casino games, including online slots, table games, and live dealer games, safely and securely. We also offer thrilling bonuses, including our beloved no deposit casino bonus so you can enjoy 100 free spins every day. 

Register at our online casino to join in the fun!

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The requires all Casinos to carry out Customer Due Diligence at certain intervals. As such, you are required to update your address details on this occasion.

To continue and access your account, we now require you to email us with proof of your address.

Please EMAIL one of the following documents to our Customer Support team:

  • 1. Utility Bill
  • 2. HMRC/Council Letter
  • 3. Bank/Credit card statement

The document cannot be older than 3 months from today's date and it

MUST be a complete document showing your name, address and the date of the document.

Internet downloaded documents are also acceptable in a pdf form.

The following CANNOT be used: Mobile Phone or Satellite/Cable TV bills.

Once our team have reviewed your documents they will be encrypted and stored within our secured server.

We do not pass any of your personal details to any third party marketing company.

Please email your proof of address as outlined above to support@smallscreencasinos.com or use the submit button below. Please include your mobile number or account ID.

Support hours are outlined in full here.

Documents will be processed as a priority.

This message will display until your details have been verified.

The requires all Casinos to carry out Customer Due Diligence at certain intervals. As such, you are required to update your address details on this occasion. Please fill in the fields below to access your account.

Always Play Responsibly

To revise any of your play limits at any time just look for the Responsible Gaming links at the footer of the page or in the Main Menu under Know Your Limits.

Also please do not hesitate to contact us or use the help links provided, if you need any further help or assistance.

You are seeing this message because you have hit a standard limit or because you have changed a particular set limit, a number of times.

Please note: Restrictions on your play can be set at any time from within the main menu.

You can limit play, deposit, losses or wins.

You can even set reminders to tell you how long you have been playing for.

Remember gambling should be fun and you should always play within your means.

By clicking confirm you acknowledge that you have understood you are in control of your gambling

Are you aware you have hit certain limits or that you changed certain limits again and again?

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Data Protection and updates

Data protection laws mean that we need the OK from you to keep you protected and to keep sending you news and updates about great things that are coming up, such as;

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Simply click the button below to choose how you’d like us to keep you updated. Just give us the go ahead and we’ll keep you in the loop.

If you change your mind in the future you can withdraw your consent at anytime by using the stop or unsubscribe option in the message you receive.

To find out more about how we use and protect your personal information as well as your rights, please see our privacy policy.

VERIFICATION

In order to complete your verification and to process any withdrawal, we require you to upload one of the documents from the list below. This helps us confirm we are paying the right person and protects our players against any authorised use of their account.

Once received, your ID is encrypted and stored within our secured server. We do not pass any of your details to any third party marketing company.

Opening hours are outlined in full on the support menu. Documents will be processed as a priority.

Please email to support@smallscreencasinos.com a copy of your;

  • Driving license
  • Passport
  • National Identity Card
  • Biometric Residence Permit

Great NEWS

It looks like you already have an account with us. The reference number is please either email us or call us on

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Please enter your mobile number as well as your current pin/password and then select UPDATE to save the changes.

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Customer services

 ATTENTION REQUIRED

Congratulations, The Phone Casino is giving you £200.00 in real cash with no restrictions.

You are seeing this message because you are a valued and VIP customer.

Under the terms of its license, the Gambling Commission requires that The Phone Casino request additional information from its VIP customers to meet its licensing obligations.

The Phone Casino UK license number 00-039397-R-319363-002

All UK regulated, online casinos must abide by the regulations issued by the Gambling Commission and as such, you are requested to provide additional information so that The Phone Casino can meet the Gambling Commission’s requirements for:

  • Prevention of money laundering and combating the financing of terrorism; and
  • Social responsibility regulations.

Customer actions:

In order, to claim the free £200.00 cash and to remove this marker from your player account, you are required to provide one or more of the following types of documentation:

  • Copy of a recent p60;
  • Copy of a recent pay slip;
  • Copy of any other source of income (i.e. your company’s latest accounts, income letter from the government etc);
  • Copy of your most recent tax return payment (if self-employed).

Please email these documents to:

support@smallscreencasinos.com

Our team will review your submission and aim to reply to you within 24 hours.

This message will remain in place until the documents have been accepted and you will be notified immediately when this notice has been lifted.

Thank you for your co-operation

The support team is on hand to assist you with any questions you may have. For support click here

 Documents are encrypted & stored securely. Your information is NEVER shared with third party marketing companies.