There’s no doubt about it; more people play casino online games than ever before. The gambling industry has grown significantly in recent decades and often employs a large number of people at both brick-and-mortar and online casinos. We take a look at some of the casino jobs on offer today.
Dealers and croupiers
If you’re wondering what the difference is between a dealer and a croupier, it’s really about the types of games they’re in charge of. A dealer manages card games like poker or blackjack, whereas if you play roulette online, you might be more familiar with the term “croupier” – table staff who manage games that do not involve playing cards.
Most dealers and croupiers receive their training at a casino. They not only learn the ins and outs of a particular game but also get instruction in how best to communicate with customers and ways to spot and report any cheating at the tables.
To be good at their job, they need to be able to concentrate for long periods of time and have the physical stamina to stand for hours on end. They also need to be good with both people and numbers. Being able to communicate easily with customers is incredibly important, as is the ability to apply mental arithmetic.
While income varies from one establishment to another, casino dealers’ earnings start at around £12,000 a year, but can be as much as £20,000 if they are experienced and live in a city like London. Career prospects include becoming a floor supervisor who oversees several tables or a floor manager who is responsible for the smooth running of the entire floor operation.
There is an increasing demand for dealers and croupiers to manage video-streamed games offered by the best mobile casinos these days. The same training and abilities apply whether you’re a traditional or live blackjack dealer, but if you’d prefer to avoid crowds and smoky rooms (although smoking is not often allowed on the casino floor these days), the latter might be a good option.
Slot machine attendants
If you already love to play the best online slots, then you’ll know the enormous appeal of these popular casino games. Slot machine attendants are employed to take care of a casino’s slot machines. This can include checking that each machine is in good working condition and, if not, arranging repairs or a replacement, overseeing the cleaning and sanitisation of machines, and answering customers’ slot machine questions.
The average entry-level salary for a slot machine attendant is £18,530 a year and increases with experience to about £29,640.
Ambitious slot machine attendants could set their sights on becoming a slot supervisor, then manager who oversees all the slot machines at a casino or across several casinos in a casino group. If you’re willing to work hard –often on public holidays and weekends, have a desire to keep learning, and enjoy interacting with casino guests, you just might get there!
Casinos offer a number of opportunities for security personnel who are tasked with maintaining an environment that allows customers to enjoy the entertainment in a safe and responsible way while keeping criminals and troublemakers out.
To work as a security officer, you will typically need an SIA (Security Industry Authority) accreditation. Training can include security guarding, keyholding, door supervision, public space surveillance (CCTV), and close protection. You will also need good people skills and be able to manage conflict and head off or defuse tense situations.
The average salary per year for a casino security officer is £24,370, but this can increase to around £52,000 if promoted to the position of Security Manager.
For those who like the idea of working in the security sector, but would prefer a less physical role, there are opportunities to work as part of a surveillance team. This includes monitoring a casino’s security cameras, processing facial recognition scans through a database, and working closely with the team of security officers. In the online casino context, you would deal with online security, keeping customers and their money safe from cybercriminals, so they’re free to play casino online games with total peace of mind.
This may not be the most glamorous casino job, but it is absolutely crucial to the smooth running of any casino, whether a mobile casino or brick-and-mortar establishment. An accounts manager typically reports to the head of finance and is involved in annual budget forecasts and analysis. They are also responsible for ensuring that the casino stays within budget while overseeing the bookkeeping function, monitoring day-to-day cash flow, and the paying of invoices and accounts and the employee payroll.
If you’re working in a city like London, you can expect to earn an average entry-level salary of £24,153 per year, which rises to £54,607 on average per year with experience.
Career prospects may include more responsibility and a salary increase as a casino grows, or promotion to Group Account Manager or to a financial executive position.
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