Small Screen Casinos Limited trading as The Phone Casino (“SSC”,the “Company”,“we”,“us”,“TPC” or “thephonecasino.com”) has provided you with this full set of Terms & Conditions to help you understand how we will safeguard use and collect personally identifiable information about you(you “information”).
If you have any requests concerning your information or any queries with regard to this Policy please contact us. All such personal information is processed in accordance with the Data Protection (Bailiwick of Guernsey) Law,2001.
Please note that we do not sell or share your data, all data collected its kept confidential save for the times that we are required to disclose your information to a relevant party as outlined below.
1. This represents the Terms and Conditions ('T&C') for your usage (where you are a registered player / customer) of ThePhoneCasino.com (as well as any related brands), owned, licensed to and or operated by Small Screen Casinos Limited ('SSC', 'the Company'), when accessing ThePhoneCasino (or other associated brands) via its website and any related URLs.
2.1. These T&C apply to your usage of the Gambling Games ('Games' as defined below, the related enabling internet, mobile or other platforms through the website www.ThePhoneCasino.com ('Website') and other related URLs belonging to or licensed to the Company or ThePhoneCasino.
2.2. ThePhoneCasino.com and associated trademarks are the property of SSC. SSC's registration number is 1623, with its registered address at Inchalla, Le Val, Alderney GY9 3UL Channel Islands.
2.3. SSC primarily trades as ThePhoneCasino on www.ThePhoneCasino.com (accordingly any reference to ThePhoneCasino or www.ThePhoneCasino.com shall be construed as a reference to SSC.
2.4. The Company is operating under a Category 1 and Category 2 license issued to it by the Alderney Gambling Control Commission 'AGCC'); issued on 28 January 2009. The AGCC is the regulatory body responsible for the governance of all gaming activities in Alderney.
2.5. The AGCC requires its licensees to adhere to strict financial ratios in order to provide assurance of the financial health of the Company.
2.6. In addition, these regulations require Category 1 eGambling licensees to hold funds standing to the credit of registered customers in accounts that are segregated from those used to operate the business of the licensee.
2.7. Your monies always have been and always will be segregated from corporate funds by holding them in a separate bank account. Full details can be found here; http://www.gamblingcontrol.org/players See also Medium Protection below.
2.8. Amounts held by the Company in respect of jackpots for ThePhoneCasino exclusive own brand games (seeded, main and reserve amounts) are deemed to be funds of the Company unless won by a Player. In the event of insolvency these funds remain the property of the Company. For jackpot games operated by additional suppliers, the funds for those jackpots are held by the respective supplier and those funds do not form part of the Company's funds.
2.9. Small Screen Casinos Limited t/as ThePhoneCasino is also licensed and regulated by the UK Gambling Commission. Operating licence number is 000-039397-R-319363-002.
2.10. ThePhoneCasino may offer Products / Games from additional suppliers. Those Products / Games will be (to the extent they are required to be), licensed by the appropriate regulatory authority for that country or region. Regardless, all deposits, bonuses and withdrawals are the sole responsibility of ThePhoneCasino and the other companies providing the products are just software providers (unless otherwise stated) and have no responsibility towards you (the 'Customer(s)' or 'Player(s)') or for the management of funds on your account.
2.11. Where Customers play on games and the game supplier's servers are located in countries that are outside the AGCC's jurisdiction, ThePhoneCasino will notify you that you are leaving the AGCC's jurisdiction and will notify you of the region where the games are hosted and played. This information will also be displayed in the game info pages of the relevant game. Nevertheless, we will endeavour to only offer games to our Customers on the basis that they from a reputable game supplier and that the games have been tested by a credible and approved testing house. This is to ensure that the games played at ThePhoneCasino and related sites, are fair and proper. For any queries regarding these specific games, you should still follow the Complaints process and contact ThePhoneCasino in the first instance. SSC will endeavour to resolve any issues you may have or that may have arisen with the relevant game supplier, on your behalf. See also the Complaints section.
2.12. The contractual relationship between you (the registered player) and ThePhoneCasino is governed by these T&C and by the Laws of Alderney.
2.13. These T&C come into force when you click on the 'Register' button / icon. In creating and/or opening and/or registering an account with ThePhoneCasino. You agree that you have read these T&C, understand and accept them. By using the Apps, Links, Website or any of the Games, you signify that you agree with these T&C and commit yourself to abide by them at all times whilst using the ThePhoneCasino site and Games/products contained therein.
2.14. Where wireless / data charges apply to the use of ThePhoneCasino they will be subject to separate terms and agreement between you and the relevant company that supplies your connectivity.
2.15. You are responsible for the Device that you use to access ThePhoneCasino and ensuring that your Device has an appropriate Internet / data connection to facilitate continuous and uninterrupted access to ThePhoneCasino.
2.16. You must read these T&C carefully in their entirety before completing registration. If you do not agree with any provisions of these T&C's, you must not use or continue to use ThePhoneCasino.
2.17. You fully understand and agree to be bound by the T&C's contained herein and as they may be amended by us from time to time.
2.18. ThePhoneCasino reserves the right to modify these T&Cs and, thus, to amend the Agreement between you and ThePhoneCasino at any time. You will be notified of any substantial changes to terms when you log in to the Website. You must review and agree to these changes prior to continuing with access to your Customer Account. Should you not wish to continue using the services of ThePhoneCasino following any changes to these T&Cs, you can withdraw all Withdrawable funds and ask customer services to close your account. You should use the “Contact Us” page for the relevant contact details. Withdrawable funds will be subjected to scrutiny before payments are made. Breaches of the T&C's may result in Withdrawable funds being withheld / seized.
2.19. Changes to the T&C's will become effective immediately upon being posted on www.ThePhoneCasino.com. Each time you play it is your sole responsibility to review the T&C's, together with the specific rules for each Game you choose to participate in, in order to remain updated with all amendments. You can easily identify whether these T&C have changed by referring to the version number stated above.
2.20. Rules and explanations for participating in any of ThePhoneCasino's Games and other important information like Privacy and Data Protection Policies as well as Responsible Gambling provisions are provided in separate links on the Website and are incorporated into these T&C by reference.
2.21. Any reference to ThePhoneCasino's Games in these T&C shall refer to any gaming product offered options that may from time to time become available on the Website. ThePhoneCasino reserves the right to add and remove products / Games from the Website at its own discretion.
3. Customer Accounts
3.1. Registration and opening of your Customer Account
3.1.1. In order to participate in any of ThePhoneCasino's Games for real money, you must first register with ThePhoneCasino and open an account ('Customer Account', 'Account') and deposit money into your Customer Account. This constitutes the establishment of a business relationship.
3.1.2. A request to open a Customer Account is made by filling out the registration pages and submitting it to ThePhoneCasino online. ThePhoneCasino reserves the right to refuse to open a Customer Account for whatever reason. No reason need be supplied to the Customer in these circumstances.
3.1.3. You must enter all mandatory information requested in the registration pages. The information required will vary per jurisdiction. In the UK we require, in particular, your age, your identity, your address and contact details, including a valid e-mail address, valid mobile phone number, the place from where you intend to access the Website (if other than your place of residence) and relevant payment information (in the case of deposits made). This forms part of our Customer Due Diligence procedures (CDD).
3.1.4. You must be 18 years of age or older or such higher minimum legal age as stipulated in the laws of jurisdiction applicable to you. It is your sole responsibility to ensure that the information you provide is true, complete and correct and you hereby represent and warrant to ThePhoneCasino that the information provided is true, complete and correct.
3.1.5. You are hereby notified that ThePhoneCasino (where required to) carries out verification procedures, whether itself or through third parties on all Customers. You may be required to provide ThePhoneCasino with documents at the deposit and/or the withdrawal stage, or at any other stage (at the sole discretion of ThePhoneCasino), such as a copy of your passport or other identification documentation as part of the ThePhoneCasino Know Your Customer ('KYC') procedures.
3.1.6. ThePhoneCasino may also request for any documentation previously provided to be provided again, which could have later expired or would no longer be valid for any reason, or to request any additional KYC documentation for any reason and at any time. In addition, we may also request documentation that would support your source of wealth, source of funds or sources of income, to comply with our Enhanced Due Diligence requirements (EDD).
3.1.7. Your Customer Account may be blocked limited, suspended or terminated if you do not provide the requested information or documents documents in a timely manner (i.e. 14 days from request)or if such information or documents you provide is/are found to be false or misleading or out of date. ThePhoneCasino reserves the right to close / suspend Your Customer Account and withhold any funds held in your Customer Account until KYC, CDD or EDD processes are complete. In the event that the information supplied is Fraudulent or Incorrect, ThePhoneCasino reserves the right not to offer any refunds or withdrawals.
3.1.8. If on completion of ThePhoneCasino's verification checks (except in the case of Fraudulent activity), you are shown to be underage:
• ThePhoneCasino will return all deposits to you and no winnings will be paid;
• All transactions made whilst you were underage will be made void, and if we close your account, any legitimate balance held by you will be returned to you within 28 days; and
• Your Customer Account will be closed.
3.1.9. For all customers registering and depositing in the UK, if ThePhoneCasino is unable to verify your identity ThePhoneCasino reserves the right to freeze and/or terminate Your Customer Account.
3.1.10. If you open or attempt to open more than one Customer Account, for whatever reason, ThePhoneCasino may block or close any or all of your accounts at its sole discretion. Should ThePhoneCasino decide to leave one account open, your remaining deposits, if any, will be transferred to that one account. ThePhoneCasino also reserves the right to withhold any deposits or winnings upon the discovery of duplicate or multiple accounts at its sole discretion. You may also be reported to the relevant authorities.
3.1.11. Furthermore, if you attempt to open any additional Customer Accounts after your original Customer Account had been closed for the reason of gambling addiction, fraud or other reasons, depending on the results of our investigation, we reserve the right to restrict access to any funds held in your additional account/s and they may be immediately forfeited and any winnings will not be paid out.
3.1.12. If you notice that you have more than one Customer Account, you must notify ThePhoneCasino immediately. Duplicate accounts will be closed. For the avoidance of doubt, company accounts are not permitted.
3.1.13. As part of the registration process you will have to use your mobile number as your username and use a password to gain secure login into the Website. It is your sole and exclusive responsibility to ensure that your login details are kept securely. You must not disclose your login details to anyone. ThePhoneCasino is not responsible for any abuse or misuse of your Customer Account due to your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party. Additionally, should ThePhoneCasino detect or suspect that another person is using the player account except for you, and then ThePhoneCasino reserves the right to suspend or close the account and retain any funds in its absolute discretion.
3.1.14. You may not access your account at any time through any Device to place wagers or make adjustments to your account without first submitting your 'PIN' / 'Password'.
3.1.15.NOTE: Do not give your login details to anyone. You will never be asked for your full password by any person employed by or connected to us. You are responsible for all activity in your account which takes place after submission of the PIN / Password. You may change your password within our secure gaming environment or by contacting the helpdesk. If you forget your password, you may request that it is reset by the helpdesk. At certain points throughout your relationship with us we may ask you for additional verification documentation or the answer to your security questions for your protection and our security procedures.
3.1.16. Upon acceptance of your registration, the Games / products and our software ('the Software') will automatically display on your Device and a Customer Account with us will be opened for you. You undertake and agree as follows:
• That you will only use the Software in accordance with our instructions;
• You may not make or permit others to make any copies of the Software;
• You may not reverse engineer, disassemble, decompile the Software or attempt to reconstruct, identify or discover any source code;
• You may not modify, adapt or translate the Software or incorporate the Software, in whole or in part in any other product or software or permit others to do so;
• you may not remove any copyright, trade mark, proprietary rights, disclaimer or warning notice included on or embedded in any part of the Software; and
• You may not assign, sell, license, sub-license, rent, lease or otherwise redistribute the Software to any third party.
• You are not allowed to transfer funds from your Customer Account to another Customer or to receive money from another Customer into your Account, or to sell, transfer and/or acquire accounts to/from other players. You are not allowed to use another Customer's Account. Shared/Rented Customer Accounts are expressly prohibited.
3.1.17. An inactive account is an account that has not been accessed for 12 months (but less than 24 months), that has a real money balance.
3.1.18. A dormant account is an account that has been inactive for 24 months or more, that has a real money balance.
3.1.19. ThePhoneCasino will contact you should your account become inactive. If, after 12 months since becoming inactive, ThePhoneCasino is unable to contact you or no activity on the player account is carried out even after contacting you, ThePhoneCasino reserves the right to designate the account as Dormant and donate any residual real money balance in your Account to its nominated charity.
3.1.20. To recover funds from inactive, closed, blocked or excluded accounts, please contact the ThePhoneCasino customer services department via the Contact Us page.
3.1.21. Funds that have been donated cannot may not be refunded to a Customer / Account.
3.1.22. All transactions will be checked by our Fraud Personnel in accordance with the prevention of money laundering laws and regulations as applicable.
3.1.23. Any suspicious activity on your account (for whatever reason) could lead you to being reported to the relevant authorities and freezing of your funds. It could also lead to the closure of your account and confiscation of your funds.
3.2. Deposits into your Customer Account
3.2.1. 3.2.1. ThePhoneCasino does not accept Cash deposits and has the right to appoint payment solution providers to act on its behalf to receive funds and to screen all deposits and withdrawals (at its discretion) to comply with Anti-Money Laundering and Social Responsibility regulations. You agree to use your Customer Account in a responsible fashion and utilise the limiting tools available to you should you need to.
3.2.2. You may participate in a Game only if you have sufficient funds on Your Customer Account for such participation. Deposited money is used before bonus money when wagering / playing.
3.2.3. All information required to deposit funds into Your Customer Account, can be found under 'My Account' and 'Cashier' pages of the Website. You can use any of the methods available to you as specified on these pages (as amended from time to time). Please note that some of the methods may not be available in some jurisdictions.
3.2.4. Depending on the method selected for deposits, your bank or other payment service provider may independently charge you for bank wire transfers or other methods of deposit. You should check what these are.
3.2.5. We accept payments made in various currencies. These are detailed in the Cashier pages. Please note that any potential exchange premiums or charges are payable by you where SSC offers additional currency cash outs.
3.2.6. When using a deposit mechanism, your funds only clear when ThePhoneCasino has received an irrevocable approval, confirmation and/ or authorisation code. Should ThePhoneCasino not receive such approval your account will not be credited with those funds. ThePhoneCasino will not give you any credit for participation in any Game.
3.2.7. For Customers in certain countries, ThePhoneCasino offers you a facility to top up your gaming account by applying a charge to your mobile bill or deducting money from your pre-pay mobile account. We reserve the right to withdraw or limit this facility at any time and without notice at our discretion
3.2.8. With this method, it is common for your mobile network to restrict the amount you can deposit on a daily or other basis. You must check with your mobile network provider as to what your limits under this mechanism are.
3.2.9. You may not use this facility if doing so is in breach of the terms of your mobile network operator agreement. If we are advised by your mobile network operator of non-payment, misuse or if payment is withheld by your mobile network operator, we may suspend or cancel your transaction and /or account and any winnings in your account will be forfeit.
3.2.10. SSC is regulated by Phonepay Plus Ltd in the UK for mobile payment services.
3.2.11. You may not request a withdrawal of winnings from your account where your bets have been placed with money not confirmed as receivable by a payment provider.
3.2.12. You shall not treat ThePhoneCasino as a financial institution. Credit balances in your Customer Account will not bear interest.
3.2.13. We are required by our licence to inform customers about what happens to funds which we hold on account for you, and the extent to which funds are protected in the event of insolvency. Medium We receive customer funds into a separate ‘Client Account’. In addition, we operate an insurance policy that covers the amounts due to players. These funds are payable to players. This means that steps have been taken to protect customer funds but that there is no absolute guarantee that all funds will be repaid. This meets the Gambling Commission's requirements for the segregation of customer funds at the level: medium protection.
3.3. Account Administration
3.3.1. Casino wagers relate to computer generated random events. Our Random Number Generator (“RNG”) has been independently audited by an independent third party testing house and accredited by the AGCC in Alderney to ensure fairness and that the results cannot be tampered with. The Random Number Generators for suppliers of certain third-party games, must also pass stringent checks. For suppliers in the UK the Gambling commission provides certification / accreditation that the games are up to standard before we allow you to access them. ThePhoneCasino only uses accredited and approved suppliers.
3.3.2. ThePhoneCasino operates your Customer Account. We calculate the amount of money you have staked or offered to stake on a bet, which represents your exposure at any time and calculate your 'Available Balance', as well as settling bets made by you through your participation in the Games.
3.3.3. The amount of money in your Customer Account which has not yet been used for a bet is your 'Available Balance' and will determine your betting limits.
3.3.4. ThePhoneCasino's calculations of your Available Balance and amounts owed by you under the terms of this Agreement will be final and, in the absence of any manifest error, will not be subject to any enquiry or investigation. If you experience problems with a Game, follow the Complaints procedure.
• ThePhoneCasino will in general set off any losses against any gains. A Bet is placed only when it has been received and confirmed by our Service (being ThePhoneCasino servers and/or third-party supplier servers where Games are licensed from such third parties; (the 'servers')). from your Device, using our Software and the internet connection of your Device. Once a Bet has been placed it is final and binding cannot be cancelled or changed. For the avoidance of doubt, a Bet remains valid even if the result (as determind by the servers), is displayed erroneously or cannot for any reason be displayed back to your Device (due, for example, to a network failure, interruption of communication, or if you receive an incoming call and the software stops).
• You will be automatically notified whether your Bet has won or lost. The Software will display on the screen of your Device an animated or live stream sequence of images (the 'sequence(s)')to reveal the outcome of the Bet. You may be offered the opportunity by the Software to interrupt or proceed with all or some of the animated sequence by means of the keypad or touch screen interface on your Device. Results are also shown in the History section of the menu.
• If you win, your winnings will be credited to your Customer Account immediately. If for any reason you do not receive notification of the outcome of the Bet, this will not affect the validity of the Bet and winnings will be credited to your account accordingly. In the case of Tournament wins or prizes, please see the Tournament rules for when these will be added to your account. Prizes may not be able to be added to your account if they are in a physical form.
3.4. Statements of past transactions:
3.4.1. All current statements (i.e. last 90 days' activity) will be shown on your Device, normally within the Software under 'History' in 'My Account'. A more detailed statement can be prepared for you upon request to Customer Services.
3.4.2. Life time player value will also be made available on the [my account page].
3.5. Incomplete Games:
3.5.1. Bets placed but remaining undecided (also known as 'mid-state' or incomplete games) will become void after 90 days and will credited back to your account.
3.6. Any deposit made by you into your Customer Account will be held for your use until you place a bet, or accept a bet on the Website. ThePhoneCasino will then hold such amount awaiting the outcome of the bet.
3.7. When you have placed or accepted a bet on ThePhoneCasino Website, ThePhoneCasino will hold the amount staked awaiting the outcome of the event and declare a winner. At this point the bet is binding and cannot be cancelled nor can any amount held by ThePhoneCasino in this respect be withdrawn.
3.8. When contacting customer services, we may not unlock / unblock / deal with a query or provide pin reset services if we cannot verify your identity accurately.
3.9.1. When the outcome of a Game that you participate in is determined or, ThePhoneCasino has confirmed the relevant result of an event; all winnings will be available for use in your Customer Account. In most cases the placement of a bet and the corresponding result determination happens instantaneously and your balance is updated at the same time.
3.9.2. If ThePhoneCasino by mistake credits your Customer Account with winnings that do not belong to you, whether due to a technical or human error or otherwise, the amount will remain the property of ThePhoneCasino and the amount will be transferred from your Customer Account. If prior to ThePhoneCasino becoming aware of the mistake you have withdrawn funds that do not belong to you, without prejudice to other remedies and actions that may be available by law or otherwise, the amount paid by mistake will constitute a debt owed by you to ThePhoneCasino. In the event of an incorrect crediting, you are obliged to notify ThePhoneCasino immediately by email and repay the erroneous amount immediately.Failure to do so will be treated as a breach of these T&C's and further withdrawals can be withheld to recover the amounts due to ThePhoneCasino.
3.9.3. ThePhoneCasino may carry out additional verification procedures for any value or prize pay-out, as it deems necessary.
3.9.4. We reserve the right to alter minimum and maximum limits in any and all games at any time without notice. See also Standard Minimum Wagering Requirements
3.10. Withdrawals from Your Customer Account:
3.10.1. You may withdraw any amount up to the 'Withdrawable' balance as shown in 'Cashier' section. In doing so ThePhoneCasino may void any or all remaining bonus money that is showing on your account.
3.10.2. Note that ThePhoneCasino products are consumed instantly when playing. Thus, ThePhoneCasino cannot provide returns of goods, refunds or cancellation of your service when playing. If you play a Game with real money, the money will be drawn from your Customer Account instantly.
3.10.3. To withdraw all your funds, you must first complete/cancel any mid- state bets or other actions that you have made that remain outstanding as well as provide us with identification documents or updated contact details where such details are missing, incorrect or out of date.
3.10.4. Notices for withdrawals must be made via the Website / Software. Withdrawals will not be processed unless ThePhoneCasino has complete and up to date personal information and ID for your account. You must be logged into the Software and select the Withdraw option in the Cashier menu to request a Withdrawal or you may do so in direct communication with our helpdesk. In order to withdraw back to card, a successful deposit with the card in question is necessary. Card withdrawals take one to five working days, bank transfers take twenty working days. Withdrawal timeframes are guidelines and as such these times may vary at certain times of the year i.e. where there are delays by the payment provider itself or in the case of public holidays. Available withdrawal mechanisms are shown in the Withdrawal section of Cashier. We reserve the right to add or remove any withdrawal mechanisms or alter any associated terms at any time, at our absolute discretion. Withdrawal charges may also apply. Details can be found on the respective withdrawal page of that mechanism
3.10.5. A maximum amount of £10,000 (or the currency equivalent) per month will be authorised for withdrawal, unless a larger sum has been agreed with ThePhoneCasino. This includes jackpots payable on slots, instant win or cumulative winnings on any other game/s offered. ThePhoneCasino reserves the right to perform Enhanced Due Diligence and to review and check all activity on a Player's account prior to authorising any withdrawals
3.10.6. Assuming that you have submitted your identification documents (if applicable), ThePhoneCasino will process your withdrawal request in line with the timescales shown on the Website.
3.10.7. Upon withdrawing funds, your own bank or other payment provider may add a further delays or handling charge. These delays or charges may vary over time. ThePhoneCasino is not responsible for these delays or charges
3.10.8. If you request a withdrawal and the amount exceeds £10,000.00 (or currency equivalent), SSC reserves the right to pay out the withdrawal amount in equal instalments each calendar month. NOTE: SSC may suspend, block or close your Account and withhold access to funds if suspicions of money laundering occur in accordance with any applicable Prevention of Money Laundering Act or in the event of any other Regulatory breach under SSC's Licenses.
3.10.9. Before any withdrawals are processed, your behaviour on the Website/usage of the Games will be reviewed for fraud, breach of these T&C and any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular playing patterns; for bonuses, play-through requirements must be met. Should ThePhoneCasino deem that irregular behaviour or playing patterns have occurred; ThePhoneCasino reserves the right to withhold any withdrawals and/or confiscate all winnings and bonuses.
3.10.10. For customers outside the UK: Standard Minimum Wagering requirement for bonuses applies: Unless otherwise stated when a bonus is awarded to you, you must play through any bonus 200 times (i.e. total bets must be 200 times the bonus amount) before any amount of the Bonus is eligible for withdrawal. Any bet or part of any bet placed on outside bets on the Roulette table, as well as bets covering more than half the roulette wheel, will not count towards the wagering requirement. If the Standard Minimum Wagering has been met any qualifying funds that are not withdrawn will be lost. Upon withdrawal of funds that have met the Wagering requirement, remaining bounus funds are cleared to Nil.
3.10.11. The maximum withdrawal amount from any bonus win is limited to £200 or currency equivalent. i.e. if the currency is Euros, then Euro 200 will be the maximum.
3.10.12. In the case of withdrawal requests pertaining to funds not used for wagering, ThePhoneCasino will only remit your funds when the extended due diligence procedure has been successfully carried out. ThePhoneCasino may apply (at our sole discretion) a minimum £10 charge per deposit made or a 5% charge (whichever is greater), if such amount has not been used at least once for gambling at www.ThePhoneCasino.com.
3.10.13. Withdrawals are subject to a minimum transaction value of £/€20 and a nominal transaction fee of £/€1.
3.11. Closing Your Customer Account:
3.11.1. If you would like to close your account, you must Contact Us. The withdrawable balance remaining in the account will be made available for payment. This payment will be conditional upon establishing your identity and producing the documents required.
3.11.2. The method of repayment will be at our absolute discretion.
3.11.3. ThePhoneCasino reserves the right to close any Customer Account and to refund to you the 'Withdrawable balance', subject to the deduction of relevant withdrawal charges, at ThePhoneCasino's absolute discretion and without any obligation to state a reason or give prior notice.
3.12. Sign up offers and Bonuses
3.12.1. For the avoidance of doubt; only the outcome of bets placed using real money will be settled using real money. All bets placed using Bonuses will be settled (regardless of the use of terms like Cash that may be used in game), using Bonus Money. All bets placed with Bonus money are subject to the Standard Minimum Wager Requirements. The types of bonuses available are listed below and additionally can only be used with The Phone Casino Exclusive content or in the manner indicated when awarded. The maximum withdrawal amount from any bonus win is limited / capped to 200GBP or currency equivalent. Initial sign up offers: Significant and key initial terms will be published on the relevant page / banner / advert / marketing that promotes an initial sign up bonus / offer. Where terms are too long to display on the space available, a link to the terms will be provided. Sign up offers may or may not require you to make an initial deposit. Please check the relevant marketing so as to avoid any misunderstanding. If no deposit is required, then words to that effect will appear in the main page / banner / offer / marketing message. Signup offers vary in each country and are correct at the time of issue / publication and we reserve the right to revoke or amend the terms and the offers accordingly at any time should there be a change in legislation, publishing mistake or unintentional error of any kind in any offer advertised. In the UK Free games awarded on real money prize games or tickets to the daily 100 spins will expire after 7 days. For all other countries: Free games (or bonus spins on individual exclusive games, as opposed to free spins in ThePhoneCasino exclusive freeroll Tournament), offered as part of any initial sign up offer are awarded on The Phone Casino exclusive content only; are awarded according to the advertised terms and will expire 24 hours after being issued / awarded. In all cases (for individual spins allocated on individual games, excluding tournament free spins), Standard Minimum Wagering requirements apply. Initial sign up offers are only valid for new customers and are a onetime only offer. Repeat customers (i.e. current, closed and then re-opened accounts) are not entitled to participate in the any initial sign up offers. Offers are valid at time of issue only and for a limited time only. We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers.
3.12.2. Types of Bonuses offered include but are not limited to:
• initial sign up award and deposit match bonuses;
• app download bonus;
• refer a friend bonus;
• loyalty award bonus;
• free money awarded as a promotion;
• free spins / games; and
• rewards page- redeemed offers.
• WINNINGS ASSOCTATED WITH TOURNAMENTS will be credited to your account AS ADVISED AND ARE NOT SUBJECT TO PLAY THROUGH REQUIREMENTS OR RESTRICTIONS apart from ThePhoneCasinos' usual money laundering checks and KYC procedures.
3.12.3. Service or Information as distinct from bonus messages will encompass such topics as (this is not an exhaustive list):
• partial registration, customer services messages, information on jackpots, deposits, bonus matching, bonus awards, pin resets, deposit and withdrawal confirmation and jackpot winnings. These messages cannot be stopped unless your account is closed as they are integral to the operation of your Account with us.
4. Your Obligations as a User
4.1. You hereby represent and warrant that:
4.2. You are over 18 years old or such minimum legal age as stipulated in the laws of jurisdiction applicable to you and, under the laws applicable to you; you are allowed to participate in the Games offered on the Website.
4.3. You fully understand that it is entirely and solely your responsibility to enquire and ensure that you do not breach laws applicable to you by participating in the Games.
4.4. You will use the Website and your Customer Account solely and exclusively for the purpose of your participation in the Games and not for any financial or other reason. Your participation in the Games will be strictly in your personal non-professional capacity for recreational and entertainment reasons only.
4.5. You will use the games and betting features offered in a responsible manner and play within your means.
4.6. You register on your behalf, and you participate in the Games on your own behalf and not on behalf of any other person.
4.7. You are not resident in Afghanistan, Curacao, Cyprus, Ethiopia, Iran, Iraq, Kuwait, Somalia, Syria, U.S.A or Yemen or any other jurisdiction where your participation would be in conflict with any applicable laws and/or you do not appear on any of the following lists;
• Her Majesty's (HM) Treasury List;
• Office of Foreign Assets Control (OFAC) Sanctions;
• Bureau of Industry and Security;
• Department of State;
• EU Terrorism List;
• FBI Top Ten Most Wanted;
• Interpol Most Wanted;
• ICE List (U.S. Immigrations and Customs Enforcement);
• CBI List (The Central Bureau of Investigation);
• SDN & Blocked Entities;
• SECO List;
• Treasury PML List;
• UN Consolidated List;
• OCC Shell Bank List;
• World Bank Debarred Parties List;
If you appear on any of these lists, you must terminate your relationship with us. The onus is on you to let us know immediately. You expressly agree not to hold ThePhoneCasino responsibles for your registration and any local laws that may have been (be) violated in registering.
4.8. All information that you provide to ThePhoneCasino during the term of this Agreement is true, complete, and correct, and that You shall immediately notify ThePhoneCasino of any changes of such information. You accept that incorrect or out of date information will hold up the withdrawal processing.
4.9. You are solely responsible for reporting and accounting for any taxes that may become due by you under the relevant local laws as a result of your participation in Games; specifically, in regard to any winnings that you receive from ThePhoneCasino.
4.10. All money that you deposit into your Customer Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source.
4.11. You understand that by participating in the Games you take the risk of losing money deposited in your Customer Account. Participation in the Games is for entertainment purposes only and should not be seen as a source of income.
4.12. You are and shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third parties' participation in any of the Games and shall not use any such software-assisted methods or techniques or hardware devices in connection with for your participation in any of the Games. ThePhoneCasino hereby reserves the right to invalidate or close Your Customer Account or invalidate or terminate your participation in a Game and confiscate any remaining player balances, in the event of such behaviour.
4.13. In relation to deposits and withdrawals of funds into and from your Customer Account, you shall only use funds, credit card and other financial instruments that are valid and lawfully belong to you and permissible in the Country where you reside.You accept and acknowledge that CDD and EDD will apply at certain levels.
4.14. the Software that we make available to you is owned by SSC or other third parties and is protected by copyright and other intellectual property rights. You may only use the Software for your own personal, recreational use in accordance with all rules, terms and conditions as set out in these T&C and in accordance with all applicable laws, rules and regulations.
4.15. Games played on or through the Website should be played in the same manner as games played in any other setting. You shall be courteous to other users in peer to peer games and representatives of ThePhoneCasino and shall avoid rude or obscene comments, in chat sessions where applicable.
4.16. We may request proof from you that you have authority to use the payment method which you have sought to link, or linked, to your Player Account. You must only make payments to us from accounts where you are the sole (or jointly) named account holder. In cases where we identify that you are not the sole (or jointly) named account holder or the named account holder differs from the name associated with your Player Account, we reserve the right to suspend or restrict your account, to investigate the matter, to make any necessary notifications to the relevant authorities and to temporarily or permanently withhold the return to you of any funds standing to the credit of your Player Account. In such circumstances, we may treat any transactions that have been made on your Player Account from the relevant bank account as being invalid (and any Winnings from such transactions shall be forfeited).
5. Responsible Gaming
5.1. Responsible Gambling: It is ultimately your responsibility to use this service in a responsible manner and to initiate contact with us if you have a gambling problem or wish to establish boundaries on your play. You may at any time request limits to your gambling using the Limits Section in the Menu or by contacting our customer services by email at any time. You may set limits on total wagers, total deposits or total net losses. Once a limit has been set it may not be decreased by you or us for twenty-four hours. If, in our sole judgement, we perceive that your gambling activity is indicative of problematic behaviour, we reserve the right to suspend and or block your account or to bar you from our service for a period of time at our discretion. If we close your account, any legitimate balance held by you will be returned to you within 28 days. . All limits take effect immediately when they are set by you in the logged in environment. If you require Customer Services to implement limits, you must accept that the limits will only come into effect as soon as it is practicable for the Customer Services Team to implement them. See the Contact Us page for details of the Customer Services opening times.
5.2. Self-Exclusion: You may also request that we exclude you from the service by contacting our customer services by email at any time, by accessing the Responsible Gambling Section in the Menu or by registering with GAMSTOP (or other recognised national exclusion scheme hereafter collectively referred to as GAMSTOP). If you request to be excluded by any means, all Withdrawable funds in your account (up to that point, subject to normal checks) will be returned to you less funds deemed to be bonus money. Activity after that point is a breach of these Terms and conditions. Your account will be locked and your mobile device will be excluded from the service permanently. You may not register again using a different device or amended personal details. In this case your registration will be deemed to be fraudulent. We will cancel any additional accounts you create. There is no provision for resurrecting your account once such a request has been made.
In addition, for GAMSTOP registered players, you will be prevented from accessing any accounts with online gambling operators registered with the UK Gambling Commission that match the details you have provided to us as part of your application. It is in your interest to provide them with accurate details consistent with those which you have used to set up accounts with online gambling operators. GAMSTOP may not be able to spot inaccuracies or other differences in account details, and we may not be able to prevent you accessing accounts you have created using, for example, email addresses that you have not provided to us as part of the registration process. GAMSTOP and ThePhoneCasino will operate on the basis of the information you have provided at registration and we will not be responsible for failure to spot errors made on your part.
Accuracy of Information and Security
You agree that you will provide truthful and accurate information when registering to use GAMSTOP, that you will provide your details in the same format as you have or may provide them to ThePhoneCasino.
You understand that self-exclusion using GAMSTOP and all the responsible gambling tools available herein are intended to be an aid to help you manage your use of online gambling websites. It is not intended to function as a replacement for willpower, is not fool proof and we cannot guarantee that it will always result in your being denied access to gambling websites.
Your self-exclusion using GAMSTOP and ThePhoneCasino will be most effective if you do not try to work around the exclusion measures GAMSTOP has put in place. You agree not to attempt to register new gambling accounts, log in to any of your existing accounts, or in any other way try to circumvent either GAMSTOP's or ThePhoneCasino's mechanisms for the duration of your self-exclusion. You are entirely responsible for any actions you take designed to circumvent any self-exclusion.
5.3. Take a Break: You may request that we restrict you from the service for a period of time by contacting our customer services by email at any time or by accessing the Responsible Gambling Section in the Menu. Further betting will not be permitted until such time that the bar has been lifted. If you request to be barred permanently, all remaining funds must be withdrawn, less funds deemed to be Bonus money.
5.4. Sole usage: You may not allow any other person to deposit, withdraw or place a Bet on your behalf and you will be solely responsible for all such activity on your account regardless of which Device was used to access your account.
5.5. You may also choose to impose a gaming limit (wager limit / loss limit / time per session limit) on a daily/weekly/monthly basis, on your Customer Account. In order to set a Responsible Gaming limit, you must log in to your ThePhoneCasino account and under My Account / Limits or alternatively use the Contact Us page. If you decide to harden the limit, this update will occur immediately; however, if you decide to weaken the limit, this update will take place after 24 hours have elapsed.
5.6. If you have self-excluded or set a time-out, then you must actively Contact Us, use the Contact Us page and request that your Customer account be re-opened once the relevant period has elapsed, and only then can your Customer account be re-activated following a 24-hour cool-off period. Once your Customer Account is re-opened in accordance with the procedure described herein, you shall be responsible for any wagering that ensues thereafter as a result of your continued use of your Customer Account and shall not in any case be refunded by ThePhoneCasino. No Customer Accounts may be re-opened or re-activated in cases of gambling addiction.
5.7. Should you opt for self-exclusion in the manner set out above and you are located anywhere else excluding Great Britain, your Customer Account may be opened at any time at your request provided that a seven (7) days cool-off period shall apply before you may resume play. Once Your Customer Account is re-opened in accordance with the procedure described herein, you shall be responsible for any wagering that ensue thereafter as a result of your continued use of your Customer Account and shall not in any case be refunded by ThePhoneCasino. No Customer Accounts may be re-opened or re-activated in cases of gambling addiction.
5.8. 5.8. ThePhoneCasino may prompt you from time to time to look at these pages or prompt you to respond to other communications or questionnaires for your own benefit. Account restrictions may apply such that ThePhoneCasino can meet its regulatory and reporting obligations but more importantly so that you as a Player are protected and able to play in a safe manner. Such imposed restrictions can only be lifted when ThePhoneCasino is satisfied that you are playing responsibly.
6. ThePhoneCasino Rewards, Awards, Bonuses, and Loyalty Points
6.1. ThePhoneCasino reserves the right to change the terms and conditions and rules for the ThePhoneCasino Rewards, Awards, Bonuses and Loyalty points at any time, e.g., change the parameters for calculations of points. If ThePhoneCasino suspects that you are engaged in illegal or fraudulent activities when using the ThePhoneCasino Rewards or in breach with these T&C, ThePhoneCasino may freeze or terminate your Customer Account and/or a related account (e.g. a referred friend) at ThePhoneCasino's absolute discretion. (see Sign up Offers and Bonuses)
6.2. Once you have registered you will automatically be eligible for the ThePhoneCasino exclusive rewards. When playing for real money you will increase your Loyalty Points (except in the UK) and have the chance to earn additional rewards.
6.3. The rewards are personal to your Customer Account and cannot be transferred to someone else.
7.1. You hereby acknowledge and consent to ThePhoneCasino using your personal data for the purposes of promoting or marketing The Phone Casino and its related sites. i.e. in the cases where you win or withdraw money from ThePhoneCasino we may publish some elements of your personal information (like name, location (city / town) and amount) to both other players or potential customers to demonstrate that genuine people are playing and winning at ThePhoneCasino. We will never disclose your full name or details (except unless we are required to do so (see below)), without express permission. However, you expressly consent to your name, location and elements of play, being used and publicised to other players both internal and external, on all social media channels, review sites, app stores and in any public medium, forum, publicity or such marketing materials as ThePhoneCasino sees fit to use.
7.2. ThePhoneCasino will process your Personal Data and respect your privacy in accordance with best business practices and applicable laws. ThePhoneCasino's policy is not to sell your information to any third party. ThePhoneCasino will maintain Your Personal Details, and not destroy any records.
7.3. ThePhoneCasino will only use your Personal Data to allow you to participate in the Games and to carry out operations relevant to your participation in the Games.
7.4. ThePhoneCasino staff will have access to your personal information on a need-to-know basis. ThePhoneCasino may process your personal data for the purposes of carrying out verification procedures in relation to your participation in the Games.
7.5. Your personal data will not be disclosed to third parties; except, if you are suspected to have breached these T&C's in this circumstance ThePhoneCasino has the right to forward your personal details to the respective regulatory authorities that The Phone Casino has a duty / obligation to report to. ThePhoneCasino may also share any of your personal information with the relevant gambling regulator or Dispute Resolution provider or Phonepaid Services Authority (if you are a UK Customer) on breach or suspicion of breach by you of the relevant laws pertaining to that particular jurisdiction and/or authority. Furthermore, if you are suspected to have breached the provisions of the latest Gambling Act (in your country of residence), ThePhoneCasino shall have the right to forward your personal information to the relevant Gambling Commission and shall provide any details as the Gambling Commission may so request. As ThePhoneCasino business partners, suppliers or service providers may be responsible for certain parts of the overall functioning or operation of the Website (such as age verification), personal data may be disclosed to them as a matter of course to facilitate the overall operation, execution and function of your Account.
8. Data Protection: By registering with us, you consent to:
8.1. SSC collecting personal data from you: including, but not limited to - your name, date of birth, mobile phone number, mobile phone network operator, mobile phone make and model, home address, payment details (such as credit card or Mobile account identity). This is not an exhaustive list of information that SSC may ask for or hold, but merely an indication. Other information may be collected from social media and other agencies / companies to help SSC verify the identity of you for regulatory purposes;
8.2. The use of such data by us for the purposes of administering your Account and contacting you with information relating to promotions, special offers and other features related and relevant to your Account; and
8.3. SSC sharing such relevant data with our marketing partners in order that such companies may contact you with details of other games and service offers.
8.4. To ensure that your credit, debit or charge card is not being used without your consent, we will validate some information against third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity and for your protection, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection (Bailiwick of Guernsey), 2001. Wirecard bank is SSC's primary payment processor for card transactions. They are also a controller as defined in Article 4 (7) GDPR. As such Wirecard must inform its end customers pursuant to Article 13 of GDPR. Please find see a link to their GDPR statements: here
8.5. You must promptly inform ThePhoneCasino, by amending your profile or otherwise, of any changes to information provided by you at the time of registration and opening of your Customer Account.
8.6. In order to provide you with an efficient service, ThePhoneCasino and/or its service providers may require transfer of your personal data from one country to another on world-wide basis, including to recipients located outside the European Union in countries which do not provide the same level of data protection as within the European Union. You hereby consent to your personal data being so transferred.
8.7. In the processing of your Customer Account and associated transactions, ThePhoneCasino may have recourse to credit rating agencies, fraud detection agencies, anti-money laundering agencies who may keep a record of your information. You hereby consent to such disclosures.
8.8. In order to make your visit to the Website more user-friendly, to keep track of visits to the Websites and to improve the service, ThePhoneCasino collects a small piece of information sent from your browser, called a cookie. You can, if you wish, turn off the collection of cookies (please refer to your browser instructions as to how to do this). You must note, however, that turning off cookies may restrict your use of the Website.
8.9. You consent to ThePhoneCasino informing you from time to time about changes on the Website, and promotions. If you do not wish to receive direct marketing, you may opt out of this service. You can opt in again at any time into receiving such promotional material by using the details shown in the Contact us page or by emailing our customer support department.
8.10. Note: you cannot opt-out of information and services messages unless you close your account for reasons already explained. In opting out of marketing, you are opting out of all bonuses.
8.11. You hereby consent to all such disclosures.
9.1. ThePhoneCasino will use its reasonable efforts to resolve a reported matter promptly and directly to you. ThePhoneCasino may also (in its sole discretion and based on the seriousness of the complaint), suspend your account while we attempt to resolve the issue. Either way, if the suspension is lifted or your account is closed permanently, you will be notified.
9.2. ThePhoneCasino will use its reasonable efforts to resolve a reported matter promptly and directly to you.
9.3. If you have a query with regard to any transaction or the Website, contact us with details of the query. We will review any queried or disputed transactions and directly to you.
9.4. Disputes regarding any Bet or any aspect of the service must be received by us within 14 days of the Bet being placed. You may dispute any Bet by making a Formal Dispute request to us using the Contact Us menu. SSC will use its reasonable efforts to resolve a reported matter promptly. SSC will not discuss your complaint with third parties to your account who may to seek to act on your behalf. You must follow the procedures outlined herein.
9.5. If you are a customer from outside the UK and do not agree with our decision or you wish to submit your dispute to the AGCC you may do so. SSC has appointed the AGCC as the Arbitrator for Dispute Resolution for disputes outside the UK. You have the right of free access to the ADR (Alternate Dispute Resolution) function. AGCC may be contacted as follows email@example.com
9.6. You accept that the AGCC will not arbitrate on matters or that during the arbitration become, subject to court action, or on matters which in the AGGC's opinion are more properly referred to the regulator as breaches of regulation.
9.7. AGCC will only arbitrate on a dispute where you:
9.8. Have previously raised the issue with SSC, and documented in writing the substance of the dispute and further, where you have allowed SSC to make written responses and attempt to resolve the issue directly with you;
9.9. Promptly makes available to the AGCC, on request, all records on the subject of the dispute and relevant activity and relevant correspondence;
9.10. Consent to the sharing by SSC of your personal data as already outlined herein.
9.11. Agree to be bound by the ruling of AGCC, save that appeal against a ruling may be made to the Executive Director of AGCC but only on the grounds that the dispute has been so seriously mishandled by AGCC's ADR team as to result in a manifest unfairness.
9.12. You accept and agree that AGCC will incur no liability of any sort arising out of or in connection with its role as ADR. For more information, go to www.gamblingcontrol.org
9.13. b. If you are located within the UK, to the extent that you are not satisfied with our response, you may contact IBAS, Independent Betting Adjudication Services Limited (a dispute resolution service) at PO Box 62639, London EC3P 3AS, UK, e-mail: firstname.lastname@example.org, phone: 020 73 47 5883, web: www.ibas-uk.com.
9.14. IBAS will only arbitrate on a dispute in which you:
9.15. Have previously raised the issue with SSC, documented in writing the substance of the dispute and further, where you have allowed SSC to make written responses and attempt to resolve the issue directly with you;
9.16. Promptly makes available to IBAS, on request, all records on the subject of the dispute and relevant activity and relevant correspondence;
9.17. Consent to the sharing by SSC of your personal data with IBAS for this purpose.
9.18. You agree to be bound by the ruling of IBAS, save that appeal against a ruling may be made to the Executive Director of IBAS but only on the grounds that the dispute has been so seriously mishandled by IBAS's ADR team as to result in a manifest unfairness.
9.19. For complaints relating to games that are outside the UK and the AGCC's jurisdictions, ThePhoneCasino's conclusions will be deemed to be final unless ThePhoneCasino has an appointed ADR that can deal with the matter. If this is the case ThePhoneCasino will notify you of this.
10. Limitation of Liability:
10.1. You enter and use the Website and participate in the Games at your own risk. The Website and the Games are provided without any warranty whatsoever, whether express or implied.
10.2. Without prejudice to the generality of the preceding provision, ThePhoneCasino, its directors, employees, partners, service providers:
10.3. Do not warrant that the software, the Website or the Games is/are fit for their purpose;
10.4. Do not warrant that the software, the Website or the Games are free from errors;
10.5. Do not warrant that the Websites and/or Games will be accessible without interruptions;
10.6. Shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Websites or Your participation in the Games.
10.7. You hereby agree to fully indemnify and hold harmless ThePhoneCasino, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the Games.
11. Anti-money Laundering Reporting:
11.1. If you become aware of any suspicious activity relating to any of the Games on the Website, you must report this to ThePhoneCasino immediately.
11.2. ThePhoneCasino may suspend, block or close your Customer Account and withhold funds if suspicions of money laundering / fraud / breaches occur iwith reference to n accordance with any of the applicable Prevention of Money Laundering ActAnti-Money Laundering, Countering Terrorist Financing or Prevention of Crime regulations and laws
12. Breaches, Penalties and Termination:
12.1. If You breach any provision of these T&C or if ThePhoneCasino has a reasonable ground to suspect that you have breached them or if your continued use of the Websites may be detrimental to ThePhoneCasino regulated status, ThePhoneCasino reserves the right not to open, suspend, close your Customer Account, withhold any money in your Customer Account (including any deposit) and use such funds on your Customer Account to settle any damages incurred in this respect.
12.2. If ThePhoneCasino suspects that you are engaged in illegal or fraudulent activities when using the Website or the Games; or in breach of this Agreement; or that you are having problems with creditors or otherwise detrimental to our business, we may freeze or terminate your Customer Account or cancel any stakes and withhold / seize any funds at our absolute discretion.
12.3. You acknowledge that ThePhoneCasino at its own discretion may decide to suspend or permanently bar you from using the Website if you have violated these T&C, without any right of compensation or other for you.
13. Intellectual Property:
13.1. SSC is the sole owner of the trademark ThePhoneCasino and the ThePhoneCasino logo. Any unauthorised use of the ThePhoneCasino trademark and the ThePhoneCasino logo may result in a prosecution.
13.2. www.ThePhoneCasino.com is the uniform resource locator of ThePhoneCasino and no unauthorised use may be made of this URL on another website or digital platform without our prior written consent.
13.3. Small Screen Casinos Limited is the owner or the rightful licensee of the rights to the technology, software and business systems used within this Website.
13.4. The contents and structure of ThePhoneCasino's Website are subject to copyright © and database right in the name of Small Screen Casinos Ltd. All rights reserved. The copyright in this Website including all text, graphics, code, files and links belongs to Small Screen Casinos Ltd and the site may not be reproduced, transmitted or stored in whole or in part without our written consent. Your registration and use of our system does therefore not confer any rights whatsoever to the intellectual property contained in our system.
13.5. Links to the Website and any of the pages therein may not be included in any other website without the prior written consent of ThePhoneCasino.
14. Applicable Law:
14.1. ThePhoneCasino is operated under the laws and regulations of Alderney. Users agree that the courts of Alderney will have the exclusive jurisdiction over any dispute or claim relating to these T&C.
15.1. If any part of this Agreement is held to be invalid by law, the remaining parts of this Agreement shall remain in force unless the deletion of such invalid part results in a fundamental change to the rights or obligations of a party.
16. Entire Agreement and Admissibility:
16.1. ThePhoneCasino reserves the right to assign or otherwise lawfully transfer this Agreement. You will not have the right to assign or otherwise transfer this Agreement without ThePhoneCasino prior written consent.
16.2. This Agreement constitutes the entire agreement between you and ThePhoneCasino with respect to the Website, save for the case of fraud, it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and ThePhoneCasino with respect to the Website.
16.3. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
16.4. These T&C's can be published in a number of languages for information purposes and ease of reference. It is only the English version that forms the legal basis of the relationship between you and ThePhoneCasino and in case of any discrepancies between the non-English version and the English version, the English version shall prevail.
16.5. Small Screen Casinos Ltd is the legal entity and owner of www.ThePhoneCasino.com. All written correspondence should be addressed to Small Screen Casinos Ltd. Full address details can be found on the Contact Us page.
17.General Game Rules:
17.1. A bet can only be placed by you after you have registered. A bet can only be placed if you have sufficient funds in Your ThePhoneCasino account.
17.2. ThePhoneCasino retains the right to stop offering a game. Any bets placed on such game will be refunded back to the respective players.
17.3. A bet is deemed to have been accepted as soon as it is received on the Servers and validated and processed. Confirmation is then sent to your device with a unique number and time stamp.
17.4. ThePhoneCasino retains the right to decline to accept bets on any game without providing any reason.
17.5. The list of all the bets and details are available to you on the website after login under My Account, History.
17.6. Should ThePhoneCasino decide to close your account, bets which have already been placed will not be voided and you will be paid any winnings unless there is suspicion of fraudulent activity.
17.7. A bet which has been placed and confirmed cannot be amended, withdrawn or cancelled by you.
17.8. When you place a bet/s you acknowledge that he has read and understood in full all of the T&C's and Game Rules offered by ThePhoneCasino as stated on the Website.
17.9. Winnings will be paid into your account after the final result is confirmed by the Servers. However, ThePhoneCasino reserves the right to set aside any winnings should there be investigations into the result of an event resulting from a suspicion of criminal activities that may have affected the result of the event. If the irregularity is confirmed, then ThePhoneCasino retains the right to void any related bets and resultant winnings if any.
17.10. Should ThePhoneCasino become aware that you have placed a number of bets from different accounts you have irregularly opened, all bets will be voided. ThePhoneCasino retains the right to take further action as deemed necessary.
17.11. If bets, which exceed any stipulated limits, are erroneously accepted, the excess amount will be disregarded and the bet amount placed will be revised accordingly and the difference paid back to the party and counter-party of the bet.
17.12. Communication errors do occasionally happen. Bets are confirmed only when received on the Servers. Should there be a break in communication after you offer a bet and it has been received on the Servers it will still be considered to be valid. You will be informed that it has been accepted once communication is re-established at which time the bet may have been already utilised. You will receive information about the outcome of the bet placed. If the bet offer is not received at ThePhoneCasino servers then it will not stand and the bet amount will not have been taken from your account with us.(see Account Administration)
17.13. If a game is started but fails or produces an inexact result due to a breakdown of the game account management software and/or of the game and/or of the random number generator, all the stakes and wins coming from that game will be cancelled and the game account balance will be restored to its position prior to the start of the game. Malfunction of any kind voids play, regardless whether its SSC's own software or licensed software / games from authorised third parties.
17.14. If you disconnect your session with ThePhoneCasino during an active game, the amount of the stake will be returned to the game account. When applicable, amounts of un-wagered stakes will be returned to your game account and confirmed bets will be processed and winning will be credited to the game account.
17.15. ThePhoneCasino endeavours to make no mistakes when quoting pay-tables; if any mistake is inadvertently done, ThePhoneCasino reserves the right to modify the payout ratios even once the event has finished (when applicable).
17.16. If for any reason, ThePhoneCasino incorrectly credits your account balance, it is your responsibility to immediately notify ThePhoneCasino of the error, and repay ThePhoneCasino the incorrect balance.
17.17. In the event of the Servers, connectivity, Software or RNG malfunctioning, bets and wins will be considered null and void and your account activity will be restated / returned to the pre-malfunction position where possible. Our restatement will be final and not negotiable.
We haven’t been able to verify your address details.
The requires all Casinos to carry out Customer Due Diligence at certain intervals. As such, you are required to update your address details on this occasion.
To continue and access your account, we now require you to email us with proof of your address.
Please EMAIL one of the following documents to our Customer Support team:
The document cannot be older than 3 months from today's date and it
MUST be a complete document showing your name, address and the date of the document.
Internet downloaded documents are also acceptable in a pdf form.
The following CANNOT be used: Mobile Phone or Satellite/Cable TV bills.
Once our team have reviewed your documents they will be encrypted and stored within our secured server.
We do not pass any of your personal details to any third party marketing company.
Please email your proof of address as outlined above to email@example.com or use the submit button below. Please include your mobile number or account ID.
Support hours are outlined in full here.
Documents will be processed as a priority.
This message will display until your details have been verified.
The requires all Casinos to carry out Customer Due Diligence at certain intervals. As such, you are required to update your address details on this occasion. Please fill in the fields below to access your account.
To revise any of your play limits at any time just look for the Responsible Gaming links at the footer of the page or in the Main Menu under Know Your Limits.
Also please do not hesitate to contact us or use the help links provided, if you need any further help or assistance.
You are seeing this message because you have hit a standard limit or because you have changed a particular set limit, a number of times.
Please note: Restrictions on your play can be set at any time from within the main menu.
You can limit play, deposit, losses or wins.
You can even set reminders to tell you how long you have been playing for.
Remember gambling should be fun and you should always play within your means.
By clicking confirm you acknowledge that you have understood you are in control of your gambling
Are you aware you have hit certain limits or that you changed certain limits again and again?
Are you aware that Customer Services are here to assist you if you need help?
Are you aware of your current limits and how you can change them?
Are you in control of your gambling?
Indicate the extent this statement applies to you and your gambling over the last three months.
Data protection laws mean that we need the OK from you to keep you protected and to keep sending you news and updates about great things that are coming up, such as;
First play of our latest games, casino products and innovations
Exclusive cash and prize giveaways
Fantastic exclusive bonuses and rewards designed for you
Simply click the button below to choose how you’d like us to keep you updated. Just give us the go ahead and we’ll keep you in the loop.
If you change your mind in the future you can withdraw your consent at anytime by using the stop or unsubscribe option in the message you receive.
In order to complete your verification and to process any withdrawal, we require you to upload one of the documents from the list below. This helps us confirm we are paying the right person and protects our players against any authorised use of their account.
Once received, your ID is encrypted and stored within our secured server. We do not pass any of your details to any third party marketing company.
Opening hours are outlined in full on the support menu. Documents will be processed as a priority.
Please email to firstname.lastname@example.org a copy of your;
It looks like you already have an account with us. The reference number is please either email us or call us on
In order to continue, we need to validate your current mobile number.
Please enter your mobile number as well as your current pin/password and then select UPDATE to save the changes.
We'll send you a free SMS to validate your mobile number later on.
If you think this message is displaying in error, please click the customer services link at the bottom.
Congratulations, The Phone Casino is giving you £200.00 in real cash with no restrictions.
You are seeing this message because you are a valued and VIP customer.
Under the terms of its license, the Gambling Commission requires that The Phone Casino request additional information from its VIP customers to meet its licensing obligations.
The Phone Casino UK license number 00-039397-R-319363-002
All UK regulated, online casinos must abide by the regulations issued by the Gambling Commission and as such, you are requested to provide additional information so that The Phone Casino can meet the Gambling Commission’s requirements for:
In order, to claim the free £200.00 cash and to remove this marker from your player account, you are required to provide one or more of the following types of documentation:
Please email these documents to:
Our team will review your submission and aim to reply to you within 24 hours.
This message will remain in place until the documents have been accepted and you will be notified immediately when this notice has been lifted.
Thank you for your co-operation
The support team is on hand to assist you with any questions you may have. For support click here
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