How To Spot Fake or Illegal Online Casinos

by Tim | Sep 01, 2023

How To Spot Fake or Illegal Online Casinos

There are many casino scams online, making it difficult for gamblers to find safe online casinos where they can enjoy the best online slots in the UK. Thankfully, there are ways you can identify illegal casinos so that your money and personal data are protected. 

Here are the seven signs of a fake or illegal casino that you should look out for so that you can find the best online casino to play at.

1. Not licensed to operate in your country

Many countries have special government bodies and organisations whose main purpose is to ensure that online gambling companies operate legally. In the UK, the organisation that has been responsible for regulating gambling since 2005 is the Gambling Commission. 

If an online casino does not have a Gambling Commission logo and information about its licence in the UK (any information about its licence can be confirmed by visiting the Gambling Commission website), you should assume that it is operating illegally in the UK. This means that if anything goes wrong while using this website, you won’t have any protection against the operators of the site.

2. It doesn’t support mainstream payment methods

One of the easiest ways to spot a website that is likely running illegally is by seeing if they only accept cryptocurrency payments. Due to the anonymity offered by crypto, those who are running an online casino scam will often only accept this payment method, as it makes it easier to disappear with any of the payments users have made into the online casino platform. 

There’s another reason why these virtual casino scams rely on crypto. It’s because other more mainstream payment methods like credit card companies and digital wallet services are built upon brand reputation and trust,. They’re known to cut services off immediately to any company that could threaten their reputation, such as illegal online casino operations.

3. There are no reviews, they seem suspicious, or they’re mostly negative

A person using their mobile phone. It is surrounded by examples of bad star review ratings.

A dead giveaway that an online casino is a scam is that no one is talking about it. At a glance this may mean the site is new, but do you really want to be the first one to hand over your money to find out if they are actually offering a legitimate service or not? 

Another sign that an online casino is a scam is if the reviews seem suspicious. For example, if they are written in poor-quality English, or they only appear on sites that have questionable content, it is possible that the scammers have produced their own reviews, or even paid for them, to help give their scam site an additional layer of credibility.

Finally, if the reviews are almost entirely negative, this is a clear sign to stay away. Even if the site is legal, why would you want to make a deposit into an online casino with terrible service?

4. Withdrawing your winnings is difficult

You’ve found a website online that looks great, registered and made your first deposit. You had a few spins on your favourite online casino games and much to your surprise, you won off the first spin. You made another deposit and enjoyed some more games, and even walked away with a tidy profit! Or at least you thought you did.

Any attempt to withdraw your winnings is met with errors on the website. And the emails you are receiving from the support team promise the money will be out in two days. Except they’ve been telling you this same story for a week.

If this sounds familiar to you, you’ve probably been scammed. 

5. Insecure or unsecured online connections

If the internet connection between you and an online casino isn’t properly secured, or it isn’t secured at all, you are putting yourself at incredibly high risk if you continue to play there. Websites that offer poor online security are putting your information, whether it’s your financial or personal information, at risk, as third parties may be able to intercept and steal your data.

6. Unbelievable online bonuses

A person raises their glasses and looks at their mobile phone with a surprised expression.

Whether it’s an incredible online casino welcome bonus that agrees to match your first deposit, pound for pound, or an online casino offering free games with the chance to win real cash with absolutely no terms and conditions, there’s only one thought that comes to mind: It sounds too good to be true. And if it sounds too good to be true, it probably is.

7. Put their customer service to the test

If you’re still asking, “Are online casinos scams?” then there’s one last way to check if an online casino is legitimate or not: Get in touch with their customer service. Most scam sites won’t have anyone responding to email or online chat queries, so if you send them a message you won’t get any response. Scam sites that are trying to create the illusion of authenticity will be very slow to respond and will likely have poor replies that don’t address your issues. If somehow they manage to make it over these two hurdles, ask them for their licensing information so that you can follow up with the relevant organisations to make sure they are offering a legal service.

The only way to gamble safely online

If you come across an online casino that offers a deal that seems too good to be true, it probably is. The only way to protect your money and personal information when playing online slots and other online casino games is by choosing legal online casinos that are licensed to operate in your country. 

Play safely at The Phone Casino

If you’re looking for a safe virtual space to enjoy online slots in the UK, be sure to check out The Phone Casino. 

The Phone Casino is registered with the UK Gambling Commission as well as the Alderney Gambling Control Commission, ensuring that our online casino is legally allowed to operate in the UK. We also offer a variety of payment methods with reliable consumer protection, including VISA and Mastercard, PayPal, Skrill, Apple Pay and many other services. You can also find trustworthy reviews of our service on sites like Trustpilot, Reviews.IO, and more.

Register at The Phone Casino to enjoy one of the best legit online casinos with an excellent library of virtual slots, table games, and more.

Register today!

NO Deposit Required

Something went wrong!

We haven’t been able to verify your address details.

The requires all Casinos to carry out Customer Due Diligence at certain intervals. As such, you are required to update your address details on this occasion.

To continue and access your account, we now require you to email us with proof of your address.

Please EMAIL one of the following documents to our Customer Support team:

  • 1. Utility Bill
  • 2. HMRC/Council Letter
  • 3. Bank/Credit card statement

The document cannot be older than 3 months from today's date and it

MUST be a complete document showing your name, address and the date of the document.

Internet downloaded documents are also acceptable in a pdf form.

The following CANNOT be used: Mobile Phone or Satellite/Cable TV bills.

Once our team have reviewed your documents they will be encrypted and stored within our secured server.

We do not pass any of your personal details to any third party marketing company.

Please email your proof of address as outlined above to or use the submit button below. Please include your mobile number or account ID.

Support hours are outlined in full here.

Documents will be processed as a priority.

This message will display until your details have been verified.

The requires all Casinos to carry out Customer Due Diligence at certain intervals. As such, you are required to update your address details on this occasion. Please fill in the fields below to access your account.

Always Play Responsibly

To revise any of your play limits at any time just look for the Responsible Gaming links at the footer of the page or in the Main Menu under Know Your Limits.

Also please do not hesitate to contact us or use the help links provided, if you need any further help or assistance.

You are seeing this message because you have hit a standard limit or because you have changed a particular set limit, a number of times.

Please note: Restrictions on your play can be set at any time from within the main menu.

You can limit play, deposit, losses or wins.

You can even set reminders to tell you how long you have been playing for.

Remember gambling should be fun and you should always play within your means.

By clicking confirm you acknowledge that you have understood you are in control of your gambling

Are you aware you have hit certain limits or that you changed certain limits again and again?

Are you aware that Customer Services are here to assist you if you need help?

Are you aware of your current limits and how you can change them?

Are you in control of your gambling?

Indicate the extent this statement applies to you and your gambling over the last three months.

Data Protection and updates

Data protection laws mean that we need the OK from you to keep you protected and to keep sending you news and updates about great things that are coming up, such as;

 First play of our latest games, casino products and innovations

 Exclusive cash and prize giveaways

 Fantastic exclusive bonuses and rewards designed for you

Simply click the button below to choose how you’d like us to keep you updated. Just give us the go ahead and we’ll keep you in the loop.

If you change your mind in the future you can withdraw your consent at anytime by using the stop or unsubscribe option in the message you receive.

To find out more about how we use and protect your personal information as well as your rights, please see our privacy policy.


In order to complete your verification and to process any withdrawal, we require you to upload one of the documents from the list below. This helps us confirm we are paying the right person and protects our players against any authorised use of their account.

Once received, your ID is encrypted and stored within our secured server. We do not pass any of your details to any third party marketing company.

Opening hours are outlined in full on the support menu. Documents will be processed as a priority.

Please email to a copy of your;

  • Driving license
  • Passport
  • National Identity Card
  • Biometric Residence Permit

Great NEWS

It looks like you already have an account with us. The reference number is please either email us or call us on

Please update your mobile number.

In order to continue, we need to validate your current mobile number.

Please enter your mobile number as well as your current pin/password and then select UPDATE to save the changes.

We'll send you a free SMS to validate your mobile number later on.

If you think this message is displaying in error, please click the customer services link at the bottom.

Customer services


Congratulations, The Phone Casino is giving you £200.00 in real cash with no restrictions.

You are seeing this message because you are a valued and VIP customer.

Under the terms of its license, the Gambling Commission requires that The Phone Casino request additional information from its VIP customers to meet its licensing obligations.

The Phone Casino UK license number 00-039397-R-319363-002

All UK regulated, online casinos must abide by the regulations issued by the Gambling Commission and as such, you are requested to provide additional information so that The Phone Casino can meet the Gambling Commission’s requirements for:

  • Prevention of money laundering and combating the financing of terrorism; and
  • Social responsibility regulations.

Customer actions:

In order, to claim the free £200.00 cash and to remove this marker from your player account, you are required to provide one or more of the following types of documentation:

  • Copy of a recent p60;
  • Copy of a recent pay slip;
  • Copy of any other source of income (i.e. your company’s latest accounts, income letter from the government etc);
  • Copy of your most recent tax return payment (if self-employed).

Please email these documents to:

Our team will review your submission and aim to reply to you within 24 hours.

This message will remain in place until the documents have been accepted and you will be notified immediately when this notice has been lifted.

Thank you for your co-operation

The support team is on hand to assist you with any questions you may have. For support click here

 Documents are encrypted & stored securely. Your information is NEVER shared with third party marketing companies.