What Does A Hand Pay Mean In Slots?

by pete | May 01, 2024

What Does A Hand Pay Mean In Slots?

The word “hand pay” refers to a certain way of paying out in the fast-paced world of casino gaming, especially when it comes to slot machines, both in real-life casinos and online. This traditional way of paying players has some details that are important for high rollers and people who are lucky enough to win big jackpots. This blog post will explain what a hand pay is, how it works in different situations, and what it means for people who like to play online slots, such as people in the UK who want free spins with no deposit and people who love new online slots.

Understanding Hand Pay in Slot Machines

Hand pay refers to a payout made by an attendant at a slot machine rather than the machine paying out automatically. This scenario typically occurs in two instances: when the amount of the payout exceeds the machine’s set limit that can be automatically dispensed, or when a malfunction occurs that prevents the machine from completing the payout as programmed.

Why Does Hand Pay Occur?

  1. Large Jackpots: Most slot machines are equipped to handle payouts up to a certain amount. However, when a win exceeds this limit (often seen in progressive jackpot wins), it requires manual intervention to process the payout.
  2. Operational Issues: If a slot machine faces a mechanical or software issue, it may be unable to complete a payout. In such cases, a hand pay ensures that the player receives their winnings directly from casino staff.

Hand Pay in Traditional Casinos

In traditional casinos, when a hand pay is triggered, lights and sounds may activate to notify casino staff of the need for a payout. An attendant verifies the win, completes necessary paperwork, and hands the cash to the player. This process ensures security and also provides a personal touch, often accompanied by congratulations, enhancing the winning experience.

Hand Pay in Online Slots

With the shift towards digital gaming, the concept of hand pay has adapted to fit online casinos. While physical hand pays aren’t possible, large winnings often require manual verification by the casino team before the funds are released to the player’s account. This is especially common with:

  • Free spins no deposit UK: Promotions targeting UK players where winnings might need verification.
  • New online slots: Modern games that feature intricate bonus structures and high payout potential.

Verification processes in online settings also include checking the player’s compliance with wagering requirements and other terms and conditions tied to bonuses or promotions.

Implications of Hand Pay for Slot Players


  • Security: Hand pays involve direct interaction with casino staff, ensuring that large payouts are handled securely.
  • Celebration: Receiving a jackpot in a hand pay format can make the winning experience more memorable due to the personal congratulations from casino staff.


  • Delay in Payments: Unlike automatic payouts, hand pays require a waiting period, which can diminish the immediate excitement of winning.
  • Paperwork: Large hand pays often come with the necessity of filling out tax forms, which can be cumbersome.

Tips for Handling Hand Pays

  • Understand the Rules: Whether playing in-person or online, understanding the casino’s policies on hand pays can prepare you for what to expect if you win big.
  • Be Patient: Winning big is exciting, but large payouts can take time to process. Patience is key.
  • Compliance: Especially in online slots, ensure compliance with all wagering requirements to facilitate a smooth payout process.


A hand pay in slots, whether at a physical casino or an online platform, signifies a substantial win that often comes with a bit of extra attention and procedure. For players indulging in online slots, particularly in promotions like free spins with no deposit in the UK or engaging with new online slots, understanding the implications of hand pays is crucial. It ensures that when luck strikes, you are fully prepared to enjoy the fruits of your victory responsibly and with complete awareness of the process.

Register today!

NO Deposit Required

Something went wrong!

We haven’t been able to verify your address details.

The requires all Casinos to carry out Customer Due Diligence at certain intervals. As such, you are required to update your address details on this occasion.

To continue and access your account, we now require you to email us with proof of your address.

Please EMAIL one of the following documents to our Customer Support team:

  • 1. Utility Bill
  • 2. HMRC/Council Letter
  • 3. Bank/Credit card statement

The document cannot be older than 3 months from today's date and it

MUST be a complete document showing your name, address and the date of the document.

Internet downloaded documents are also acceptable in a pdf form.

The following CANNOT be used: Mobile Phone or Satellite/Cable TV bills.

Once our team have reviewed your documents they will be encrypted and stored within our secured server.

We do not pass any of your personal details to any third party marketing company.

Please email your proof of address as outlined above to support@smallscreencasinos.com or use the submit button below. Please include your mobile number or account ID.

Support hours are outlined in full here.

Documents will be processed as a priority.

This message will display until your details have been verified.

The requires all Casinos to carry out Customer Due Diligence at certain intervals. As such, you are required to update your address details on this occasion. Please fill in the fields below to access your account.

Always Play Responsibly

To revise any of your play limits at any time just look for the Responsible Gaming links at the footer of the page or in the Main Menu under Know Your Limits.

Also please do not hesitate to contact us or use the help links provided, if you need any further help or assistance.

You are seeing this message because you have hit a standard limit or because you have changed a particular set limit, a number of times.

Please note: Restrictions on your play can be set at any time from within the main menu.

You can limit play, deposit, losses or wins.

You can even set reminders to tell you how long you have been playing for.

Remember gambling should be fun and you should always play within your means.

By clicking confirm you acknowledge that you have understood you are in control of your gambling

Are you aware you have hit certain limits or that you changed certain limits again and again?

Are you aware that Customer Services are here to assist you if you need help?

Are you aware of your current limits and how you can change them?

Are you in control of your gambling?

Indicate the extent this statement applies to you and your gambling over the last three months.

Data Protection and updates

Data protection laws mean that we need the OK from you to keep you protected and to keep sending you news and updates about great things that are coming up, such as;

 First play of our latest games, casino products and innovations

 Exclusive cash and prize giveaways

 Fantastic exclusive bonuses and rewards designed for you

Simply click the button below to choose how you’d like us to keep you updated. Just give us the go ahead and we’ll keep you in the loop.

If you change your mind in the future you can withdraw your consent at anytime by using the stop or unsubscribe option in the message you receive.

To find out more about how we use and protect your personal information as well as your rights, please see our privacy policy.


In order to complete your verification and to process any withdrawal, we require you to upload one of the documents from the list below. This helps us confirm we are paying the right person and protects our players against any authorised use of their account.

Once received, your ID is encrypted and stored within our secured server. We do not pass any of your details to any third party marketing company.

Opening hours are outlined in full on the support menu. Documents will be processed as a priority.

Please email to support@smallscreencasinos.com a copy of your;

  • Driving license
  • Passport
  • National Identity Card
  • Biometric Residence Permit

Great NEWS

It looks like you already have an account with us. The reference number is please either email us or call us on

Please update your mobile number.

In order to continue, we need to validate your current mobile number.

Please enter your mobile number as well as your current pin/password and then select UPDATE to save the changes.

We'll send you a free SMS to validate your mobile number later on.

If you think this message is displaying in error, please click the customer services link at the bottom.

Customer services


Congratulations, The Phone Casino is giving you £200.00 in real cash with no restrictions.

You are seeing this message because you are a valued and VIP customer.

Under the terms of its license, the Gambling Commission requires that The Phone Casino request additional information from its VIP customers to meet its licensing obligations.

The Phone Casino UK license number 00-039397-R-319363-002

All UK regulated, online casinos must abide by the regulations issued by the Gambling Commission and as such, you are requested to provide additional information so that The Phone Casino can meet the Gambling Commission’s requirements for:

  • Prevention of money laundering and combating the financing of terrorism; and
  • Social responsibility regulations.

Customer actions:

In order, to claim the free £200.00 cash and to remove this marker from your player account, you are required to provide one or more of the following types of documentation:

  • Copy of a recent p60;
  • Copy of a recent pay slip;
  • Copy of any other source of income (i.e. your company’s latest accounts, income letter from the government etc);
  • Copy of your most recent tax return payment (if self-employed).

Please email these documents to:


Our team will review your submission and aim to reply to you within 24 hours.

This message will remain in place until the documents have been accepted and you will be notified immediately when this notice has been lifted.

Thank you for your co-operation

The support team is on hand to assist you with any questions you may have. For support click here

 Documents are encrypted & stored securely. Your information is NEVER shared with third party marketing companies.